Pratt.com Help Center

Orders & Shipping

  • Can I split-ship my order between different locations?
  • Are there die or plate charges? What about set-up fees?
  • Can I change or cancel my order?
  • I need to know my order status, where can I find that?
  • Do you ship internationally?
  • Is there a minimum order quantity?
  • How much does shipping cost?
  • Will larger orders take longer to ship?
  • How long does shipping take after production?
  • Will someone check my design before it goes into production?
  • What if I’m not satisfied with my order?
  • What am I responsible for when using my own shipping number?
  • I put the wrong ship to address on my order! Can I change it?
  • I ordered the wrong size. What do I do now?
  • Do you have any rush options?

Categories

  • Design Process
  • Orders & Shipping
  • Structures & Materials
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